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FAQ

Mobile Notary Services and Fees:

Q. Are you a certified or affiliated notary?

A: Yes! Spells Mobile Notary is a current member of the National Notary Association (NNA), stays up-to-date with Georgia’s legal notary standards and practices, and is fully insured with Errors & Omissions (E&O) coverage for your peace of mind.

 

Q: Why is it important to bring a valid ID to my notary appointment?

A: A valid, government-issued photo ID is required by law to verify your identity during the notarization process. Without proper identification, the notary cannot legally perform the notarization, which protects you from fraud and ensures your documents are handled securely.

Q: What are your standard notarization fees?

A: Our standard notarization fee is $2 per notarial act (per stamp), as mandated by the State of Georgia.

Q: Do you charge a travel fee?

A: Yes, we charge a travel and dispatch fee in addition to the standard notarization fee. The fee varies by county: Houston County - $30, Bibb - $45, Macon County - $55, Peach County - $45.

 

Other counties may be considered on a case-by-case basis with a mutually agreed travel fee.

 

Q: Is there an Administrative Fee?

A. Yes, we charge an administrative fees cover the time and resources required to prepare for your appointment, manage documentation, confirm scheduling, and coordinate any custom services. These fees are in addition to the state-mandated notarization fee.

General Notarizations: $25 minimum administrative fee

Power of Attorney: $25 minimum administrative fee

Wills & Trusts: Starting at $25 administrative fee (depending on witness or documentation needs)

 

Q. Are there any additional dispatch fees?

A: Yes, we have the following additional dispatch fees:

After-Hours (after 7:00 PM): $10 

Weekend: $10 

Holiday (all federal holidays): $20 (travel fee still applies)

Q: Is there an additional fee for notarizations at hospitals, hospice facilities, or assisted living facilities?

A: Yes, there is a flat fee of $25 for notarizations at hospitals, hospice facilities, or assisted living facilities. Please note that the client is responsible for ensuring patients are alert and that notarization is allowed on-site before the appointment.

Q: What is the fee if I need you to provide a witness?

A: If Spells Mobile Notary provides a witness, the fee is $25 per witness. Clients are welcome to provide their own qualified witness at no cost.

Apostille Services:

Q: What is an apostille?

A: An apostille is a certificate issued by the appropriate government authority that authenticates the signature, seal, or stamp on a public document for use in countries that are parties to the Hague Apostille Convention.

 

If your documents will be used in a country that is not a member of the Hague Apostille Convention, additional authentication or legalization through the appropriate embassy or consulate may be required.

Q: What documents can be apostilled?

A: Many public documents may be eligible for an apostille, including:

  • Birth certificates

  • Marriage certificates

  • Death certificates

  • Divorce decrees

  • Court documents

  • Adoption records

  • School transcripts and diplomas

  • Powers of attorney

  • Corporate and business documents

  • FBI Identity History Summary (Background Check)

  • Notarized documents (when permitted by the issuing authority)

Document eligibility depends on the issuing state or federal agency and the requirements of the destination country.

 

Q: Do you provide apostille services for documents issued outside of Georgia?

A: Yes. Spells Mobile Notary provides apostille facilitation services for documents issued by all 50 U.S. states, the District of Columbia, and eligible federal agencies.

 

Each document is submitted to the appropriate state or federal authentication authority based on where it was issued.

 

Q: What does your apostille facilitation service include?

A: Our apostille facilitation service includes:

  • Reviewing documents for apostille eligibility

  • Identifying the appropriate state or federal authentication authority

  • Preparing documents for submission

  • Coordinating submission to the appropriate government office

  • Tracking the status of your documents

  • Coordinating the secure return of completed documents

Spells Mobile Notary serves as your apostille facilitator and does not issue apostilles. Apostilles are issued only by authorized government agencies.

 

Q: Do I need to meet you in person?

A: No. Clients may choose the option that works best for them.

You may:

  • Mail your documents using a trackable shipping method.

  • Schedule an in-person document pickup or delivery (service area permitting).

Document receipt and handling are documented throughout the facilitation process.

 

Q: How long does the apostille process take?

A:Processing times vary depending on the issuing state, federal agency, document type, government workload, and shipping carrier.

Current estimated processing times are available on our website and are subject to change without notice.

Please note that Spells Mobile Notary cannot guarantee government processing times.

 

Q:What fees should I expect?

A: Our apostille facilitation fee is quoted based on the number and type of documents being processed.

 

Additional costs may include:

  • Government apostille fees

  • Shipping and tracking charges

  • Courier or special handling fees, when requested

These third-party expenses are billed separately unless otherwise stated in your approved quote.

Q: What countries accept an apostille?

A: Countries that are parties to the Hague Apostille Convention generally accept apostilles in place of embassy or consular legalization.

 

If your destination country is not a Hague Convention member, your documents may require additional authentication or legalization. If you're unsure, we'll help you determine the appropriate process based on your destination country.

 

Q: How do I get started?

A: Getting started is easy:

  1. Complete our online Apostille Intake Form.

  2. Receive a personalized quote.

  3. Review and electronically sign the Apostille Facilitation Service Agreement.

  4. Submit payment through our secure online invoice.

  5. Mail your documents or schedule an in-person pickup or delivery.

  6. We'll coordinate the apostille process and keep you informed throughout each stage until your documents are returned.

I‑9 Employment Verification

Q: Can you complete Form I‑9 for a remote employee?

A: Yes! We act as an authorized representative for employers and can complete Section 2 of Form I‑9 for remote employees.

I‑9 appointments must be completed in person. This service is available to employees located in Middle Georgia, including Houston, Bibb/Macon, and Peach counties. Other areas may be considered on a case-by-case basis.

Q: Is notarization required for Form I‑9?

A: No. I‑9 verification is not a notarial act and does not require or include a notary stamp or seal. We complete the form as an authorized representative, not as a notary.

Q: What is the fee for I‑9 services?

A: We charge $25 per employee plus a travel fee based on location:

Houston County: $30

Bibb County: $45

Macon County: $55

Peach County: $45

 

Other counties may be considered on a case-by-case basis.

Refund Policy:

Q: What is your refund policy for fees and deposits?

A: A $10 booking deposit paid in advance to secure your appointment is non-refundable. Fees for travel and service are also non-refundable and apply regardless of whether the notarization is completed. The stamp fee is only charged if the notary stamp is successfully applied. If the stamp cannot be applied, you will not be charged the stamp fee, but all other fees related to the appointment will still apply.

 

Q: What should I do if I have concerns about the service provided?

A: We encourage clients to review their appointment details carefully to avoid cancellations or rescheduling fees. If you have any concerns about the service, please contact us directly to discuss your situation at: info@spellsmobilenotary.com .​​​​

Method of Accepted Payments:

Q: What forms of payment do you accept?

A: We accept payments via cash, Zelle, Cash App, Venmo, and all major credit cards (Visa, Mastercard, American Express, and Discover) through Square Point-of-Sale.

 

A non-refundable booking deposit must be paid in advance via email/text invoice to secure your appointment.

Q: Do you have a physical office where I can schedule an appointment?

A: No, Spells Mobile Notary is a fully mobile Notary Public service and does not maintain a physical office for appointments. Appointments are generally scheduled at your preferred location or at mutually agreed public places like local restaurants, coffee shops, or public libraries. The appointment location determines any applicable travel fees.

Photo / Field Inspections

Q: What are Photo / Field Inspections?

A: On-site photo documentation and field inspection services to verify properties, assets, and occupancy for lenders, insurance companies, and businesses.

Q: How much do Photo / Field Inspections cost?

A: Pricing varies depending on the project. Please contact us for a customized quote.

Q: How quickly will I receive the inspection report?

A: Reports are delivered promptly with clear photos and detailed documentation.

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